We are in the era of social mobile analytics cloud. So what is this and what are our expectations.
we have come a long way from industrial revolution to internet revolution and now we are in the mobile-social revolution. Since then the business community has been offering products and services and seeking more market share and mind share of the customers. The customers have been looking for products and services and are now getting the best of services.
People are now used to mobile and love to solve their problems on the mobile while being social; we need a strong backend to support all the services - cloud solves this problem. IoT is the new kid on the block taking the innovation little deeper.People also need to remove chaff from the grain and this where analytics is solving the problem.
The business community as well as the customers are moving towards the convergence of social mobile analytics cloud for their needs. The 21st century will be more about "software as the platform" to connect the business and the customers and establish deeper relationships.
VMware building such platform: http://youtu.be/D8MuD_fy6hM
The business community will get more customers because of this convergence and the customers will get to solve all their problems at their finger tips. We are see computing moving towards tab and mobile. we will have applications that offer services of every kind on the mobile and the apps will be free.
We have to build the business ecosystem for this; there are experts in various areas and people need to get the best services at the best price. One company cannot solve this magnanimous problem of the connectivity of the business with customers.The monopoly era is now gone. The mobile service providers will play a large role in taking all the services to the individual customer. They have large customer base and the business community will love to establish deeper relationship with these customers. The average ARPU (revenue per user) realization from voice and data will be low compared to the marketing and service offerings and realizations. The service providers integrate the technology as well as provide market research. We will take IT and software to every individual of the world in the coming years.
Let us build an ecosytem that connects the business with customers in an environment of trust.